Harmoni replaces scheduled interpreter sessions and third-party phone lines with on-demand interpretation that starts when the patient arrives.
Instant, 24/7 — on the devices your team already uses
Exam rooms sit idle while staff wait on hold. Patients who walk in speaking a less common language face longer waits or get rescheduled. Front-desk teams juggle interpreter coordination on top of check-in, insurance, and rooming.
Harmoni removes the queue. Any staff member opens the app, selects the language, and starts the session — the interpreter phone line disappears from the workflow.
Exam rooms sit empty while staff wait on hold for a line.
Less common languages mean longer waits — or a patient sent home.
Most interpreter services cover 10–20 languages with short notice. Anything outside that range means longer lead times or limited availability — often measured in hours or days.
A Tigrinya-speaking patient gets the same immediate access as a Spanish-speaking patient. Staff don't need to check a language roster or escalate to a different vendor.
No 10–15 minute gaps stacking up when interpreter sessions run late or don't connect.
Providers see their full panel without the gaps that pile up across a clinic day.
Nights, weekends, and holidays — with no separate staffing or on-call interpreter contracts.
Add clinicians and departments on the same workflow. Admin controls, SSO, and usage reporting are built in — so operations teams can track adoption without building a separate reporting layer.
Establish a baseline for visit throughput, interpreter wait times, and staff adoption.
Roll out to additional departments or specialties based on your pilot data.
Centralized admin, unified reporting, and a consistent language-access policy across all locations.
Start with a 30-day pilot at one site and build the baseline your expansion decisions will rest on.
Instant, 24/7 · No EHR integration required